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| Information
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Information Statement
>>
Things you should know.
This document forms part of the information required to be supplied to an
applicant for credit under South Australian Consumer Credit laws.
This page tells you about some of the rights and obligations of yourself and
Cash Australia, your credit provider, who is committed to being fully compliant
with the Consumer Credit Code and associated Regulations and, where such are
not applicable, to being fully supportive of the purposes and objectives of
such. It does not state the terms and conditions of your contract.
If you have any concerns about your contract, contact Cash Australia and, if
you still have concerns, your state Department, or Office of Fair
Trading/Consumer Affairs, or get legal advice.
How can I get details of my proposed credit contract?
How can I get a copy of the final contract?
Can I terminate the contract?
Can I pay my credit contract out early?
How can I find out the pay out figure?
Will I pay less interest if I pay out my contract early?
Changes to the contract?
Is there anything I can do if I think that my contract is
unjust?
Insurance
Security required.
What if I am unsure of my ability to repay the loan?
What do I do if I cannot make a repayment?
What if Cash Australia and I cannot agree on a suitable
arrangement?
Can Cash Australia take action against me?
Questions?
Do I have any other rights and obligations?
Is my Credit Advance Contract contingent on using any
other Cash Australia service?
What laws govern a Cash Australia Personal Cash Advance?
Cash Australia will email you a pre-contractual statement to read, being an
offer, which contains certain information about your contract.
Once you have accepted the Personal Cash Advance proposal by replying to the
offer email that email becomes your contract. You can print a copy of the email
for your records. If you want another copy of your contract, you may write to
Cash Australia and ask for one. Cash Australia will provide you with a copy
within 14 days, but they may charge you a fee for this service.
Yes. So long as you have not obtained, or tried to obtain, any credit under the
contract, you can terminate the contract by emailing Cash Australia. However,
you will still have to pay any fees or charges incurred before you terminated
the contract.
Yes. Pay Cash Australia the amount required to pay out your credit contract on
the day you wish to end your contract. Please note that this will include the
full amount borrowed plus fees and charges incurred up to that date.
You can write or email to Cash Australia at any time and ask for a statement of
the pay out figure as at any date you specify. You can also ask for details of
how the amount is made up. You may be charged a fee for the statement.
No, because Cash Australia does not charge an interest rate.
Your contract will not be changed by Cash Australia.
Yes. You should first
talk to Cash Australia. Discuss the matter and see if you can come to
some arrangement. If that is not successful you could apply to the court.
Contact your state Department, or Office of Fair Trading/Consumer Affairs, or
get legal advice.
You do not have to take out any insurance.
Your contract does not involve a mortgage.
Do not accept the contract for a credit advance if there is, to your knowledge,
any reasonable expectation or possibility that you will not be able to pay in
accordance with the contractual terms, or that such payments could not be made
without substantial hardship.
If you have been unemployed, sick or there is another acceptable reason why you
are having problems with your obligations under your contract, then your
contract may be able to be changed to meet your situation.
Get in touch with Cash Australia immediately. Discuss the matter and see
if you can come to a mutually agreeable arrangement. You can ask Cash Australia
to change your contract in a number of ways, for example:
to extend the term of the contract and reduce the amount of each payment
accordingly; or
to extend the term of the contract and defer payments for a specified period;
or
to simply defer payments for a specified period.
You will be expected to honour, or discharge, this changed contract.
You may be able to apply to the court, contact your state Department, or Office
of Fair Trading/Consumer Affairs or get legal advice.
Yes, if you are in default under your contract.
Cash Australia has a legal right to take action against a defaulting customer
and adopts the following general policy, which it reserves the right to
implement, in part or in whole, at it's sole discretion.
Cash Australia personnel will attempt to telephone the customer shortly after a
default, or breach of the contract, has occurred;
Cash Australia reserves the right to re-direct debit the customer’s account, on
the date the customer’s next pay is presumed to be deposited based on the
information available to Cash Australia. Such re-direct debit to be attempted
for a period of up to 365 days after the default.
Cash Australia will send a default notice by post and/or facsimile and/or
email.
In the event that the customer has not remedied the default within 30 days from
the date of the default notice, Cash Australia will begin enforcement
proceedings including, but not limited to, the engagement of the services of a
mercantile agent to effect collection.
In addition, or in the alternative, after the issuing of the default notice and
the expiration of 30 days thereafter, Cash Australia reserves the right to
commence legal proceedings in the appropriate court or tribunal. In such
circumstances, Cash Australia will seek an order for full indemnity for all
costs, fees and charges incurred, plus interest associated with securing
repayment of the credit advance.
It is the policy of Cash Australia to list any defaulting accounts with a
Credit Reporting Agency. This listing will remain in your file for a period of
5 years and may affect any future credit applications with any other form of
credit providers.
If you have any questions, please do not hesitate to
ask Cash Australia prior to accepting your contract.
Yes. The law will give you other rights and obligations. You should READ YOUR
CONTRACT carefully.
No.
A Cash Australia Personal Cash Advance is made according to and governed by the
laws of South Australia and in particular the Uniform Credit Code and such
regulations under the code as are in operation in the State of South Australia
at the date of the contract.
If you have any other questions please do not hesitate to
ask here.
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Copyright © 2009 Cash Australia (Int) Pty Ltd ABN 57 008
191 599
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